Privacy Statement
ND Systems Mental Health and Counseling
Effective Date: March 20, 2025
At ND Systems Mental Health and Counseling, your privacy matters. We are committed to protecting your personal information and maintaining the confidentiality you expect from a professional mental health provider. This Privacy Policy explains how we collect, use, and safeguard information through ndsystems.org.
Information We Collect
When you visit our website or request services, we may collect:
- Personal Information
- Name
- Email address
- Phone number
- Appointment request details
- Employment application information
- Information submitted through contact forms
Please note: Website forms are not intended for sharing detailed clinical or emergency information.
Website Usage Information
Like most healthcare websites, we may automatically collect:
- IP address
- Browser and device type
- Pages visited
- Date and time of visit
- This information helps us improve website performance and user experience.
How We Use Your Information
We use information to:
- Respond to therapy or counseling inquiries
- Schedule appointments
- Provide mental health service information
- Improve website functionality
- Process job applications
- Meet legal and regulatory requirements
We do not sell or rent your personal information.
HIPAA and Confidentiality
ND Systems Mental Health and Counseling follows the requirements of the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Information submitted through our website is not automatically considered Protected Health Information (PHI) unless sent through secure, HIPAA-compliant systems. Active clients receive a separate Notice of Privacy Practices explaining how clinical records are handled and protected.
Your therapy records and mental health information are safeguarded in accordance with federal and state law.
Cookies and Analytics
Our website may use cookies and standard analytics tools to:
- Understand website traffic
- Improve user experience
- Enhance site performance
You can adjust your browser settings to decline cookies if preferred.
Third-Party Services
We may use secure third-party providers for website hosting, scheduling systems, or communication tools. These providers are required to protect your information.
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no online system is completely secure, we take privacy seriously and work continuously to protect your data.
Children’s Privacy
Our website is not directed to children under 13 without parental involvement. We do not knowingly collect personal information from children without appropriate consent.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections
- Request deletion of certain information
- Withdraw consent for communications
To make a request, please contact us using the information below.
Contact Us
ND Systems Mental Health and Counseling
Website: ndsystems.org
Email: [email protected]
Phone: 907-3740852
Address: 815 2nd Ave #122 Fairbanks, AK, 99701